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Best Price Guarantee

Best Price Guarantee at The Park Hotel

10 Reasons to Book Direct

We understand the challenges of finding the best deals when booking a holiday, and that's precisely why we highly recommend making your reservation directly with us at The Park Hotel. Our commitment to our guests goes beyond providing exceptional service; it encompasses honesty and transparency when it comes to pricing.

With our 'Best Price Guarantee' policy, we ensure that our rates are accurate and competitive. In the rare event that you find a lower price elsewhere, we gladly offer a price match, even if you have already made a reservation elsewhere. Simply contact us within 24 hours of booking, and we will happily adjust your rate. This commitment to our guests is one of the many reasons why they choose to return to us year after year.

When you choose to book directly with us, you unlock numerous benefits as a hotel guest. Here are just a few reasons why booking directly with us is advantageous for you. 


Perks of booking direct

1. Best Price Guaranteed

In the unlikely event that you find your stay cheaper elsewhere, we promise to match the price quoted elsewhere.*

2. Exclusive Offers

You will receive exclusive offers and the most up-to-date information - it's also the only place you can add dinner at a discounted price to your break

3. 48 Hour Cancellation

Our cancellation policy is 48 hours, giving you more flexibility should you need to amend your plans.

4. Hassle Free Booking

Reserving on our website or booking on the phone is quick, clear and easy, and we can guarantee a friendly voice on the other end.

5. Discounts to Attractions

We have teamed up with many North Devon attractions to offer our guests exclusive discounts, which are only available when you book direct.

6. Brend Collection

When you book direct you will be entitled to exclusive discounts and benefits available across the Brend Collection, including 10% off total spend in a number of establishments.

7. Free use of Leisure Facilities

As a hotel guest at The Park Hotel, you will have the opportunity to use the leisure facilities at the Barnstaple Hotel free of charge.

8. Latest Information

Our websites are continually being updated with the latest details and photography so we will always provide you with the most up-to-date hotel news and information.

9. Room Upgrades

We always do the best to allocate you the best rooms we have available when you book directly with us. Where possible, we'll offer free upgrades to guests who book direct.

10. We'll Always Try to Accommodate You

We also have a number of other hotels in the same town so, if we are unable to accommodate you, we can get you in touch with hotels that can.

How does the Best Rate Guarantee work?

Brend Collections “Best Price Guarantee” applies only to rates available to the general public.

Please note you will first need to make your reservation either through our website or through one of our reservation teams before you can submit a claim. All claims need to be made via email. T 

Upon verification of your claim, Brend Collection will honour the rate for the nights for which the lower rate was found.

Rooms on the other websites must be bookable on the Internet at the time of verification.

Park Hotel Foyer and Bar Seating Area with View over Rock Park

How to make a Claim

Please forward your reservation confirmation email received together with the following information:

  • Your full name
  • Your reservation number
  • Your arrival date
  • The number of room nights our reservation is for
  • A print screen of the website where the lower rate is available and the website address

Please send this information to

*View our Best Price Guarantee Terms & Conditions


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