InspiringExcellence
Led by Hotel Director Justin Brend, The Park Hotel is renowned for its exceptional standards of service and hospitality. This success is attributed to the remarkable team of individuals who tirelessly work behind the scenes. Each team member brings their own unique qualities, but all share an unwavering dedication to their craft.
The team at The Park Hotel is defined by their unwavering commitment to excellence. They go above and beyond to ensure that every guest feels welcomed and taken care of. Whether it's recommending local attractions, resolving an issue, or simply providing a friendly smile, our team is always ready to assist.
Steve Ashford
Hotel Manager
In October 2001, Steve began working as a part-time waiter while he was still studying at college. However, he soon realised that he didn't want to go to university. Instead, he made the decision to embark on a career with the Brend Collection. Steve's hard work and dedication paid off, as he was later promoted to the position of assistant manager at The Park Hotel. Throughout his career, Steve demonstrated his commitment to personal growth and professional development. In 2014, he gained valuable experience working at The Imperial Hotel, further enhancing his skill set and knowledge within the hospitality industry. This experience proved to be instrumental in his subsequent promotion to the esteemed position of hotel manager at The Park Hotel
Sandra Handford
Head Receptionist
Sandra has established a long-standing career with Brend Collection, making her an invaluable asset to The Park Hotel. Sandra has been an integral member of our team for more than two decades, demonstrating unwavering dedication throughout her tenure. Initially joining the hotel as a waitress, she transitioned to the Reception team in 2001. Within a short span of three years, her exceptional skills and commitment led to a promotion to Head Receptionist, a position she has held ever since. Sandra's extensive knowledge and experience have allowed her to successfully embrace and implement numerous changes over the years, making her an invaluable asset to the Reception department. One of Sandra's remarkable contributions is her ability to introduce and integrate new members into the team. She takes the initiative to train and support them, ensuring they have the necessary skills and knowledge to excel in their roles.
Charmaine Featherstone
Senior Receptionist
Charmaine embarked on her career journey as a waitress at The Barnstaple Hotel in 2014. Eager to explore different avenues within her profession, she decided to venture into new opportunities. In 2018, Charmaine made the transition to become a Receptionist at The Park Hotel. Her dedication and hard work did not go unnoticed, as in 2021 she received a well-deserved promotion to the esteemed role of Senior Receptionist at The Barnstaple Hotel before switching to The Park Hotel. Charmaine's commitment to her role as a Senior Receptionist is evident through her continuous professional development and her dedication to supporting her colleagues. Her leadership skills and motivation make her an ideal role model for others. Charmaine's positive attitude and exceptional customer service contribute to the success of the organisation, making her an invaluable member of the team.
Fran Du Cros
Events Manager
Fran joined us in 2021, straight after sixth form, looking for a role that would challenge her and help her grow. Starting as a receptionist at The Park Hotel, she quickly gained skills in administration, IT, guest service, and more. In early 2025, Fran was promoted to Events Manager in training, a well-earned step forward. Now planning and delivering functions with professionalism and energy, she’s focused on helping Brend Collection continue to grow its reputation for quality and excellence at The Park Hotel.
Shelley Blundell
Human Resources
Shelley first joined the Brend Collection in April 1987 as a student from Blackpool & The Fylde College where she was studying Hotel Catering and Institutional Management. Carrying out what should have been her 26-week work placement at The Victoria Hotel in Sidmouth. Shelley was promoted to Restaurant Manager at The Park Hotel in North Devon in August 1989. Over the next few years, Shelley experienced personal milestones which took her away from work but she always found her way back, from working in central reservations to her current position of Human Resources.
Pete Woolacott
Head Chef
Pete has been an asset to the Brend Collection for 22 years. Having had a week's work experience at The Barnstaple Hotel in 1999, Pete discovered his passion for making people happy through his dishes. Pete started his career at The Imperial Hotel, before heading over to The Barnstaple Hotel as a Commis Chef where he advanced his culinary skills landing him a position as Head Chef before finding a spot at The Park Hotel in 2021.
More from the Park Hotel
The Park was built by the Brend family and opened in 1970. It was originally called The North Devon Motel. In 1988, this motel was extended by the purchase of two adjacent properties, Drake House and Fortecsue House. A year later, following major refurbishments, it was renamed The Park Hotel.
With our top-notch 4-star amenities, you can indulge in a remarkable stay without ever needing to step foot outside the hotel - although there is a high likelihood that you will be enticed to explore the surroundings.
At The Park Hotel, we understand the joy of giving and the desire to create memorable experiences for your loved ones. That's why we offer exquisite gift vouchers that open the doors to a world of luxury and indulgence.
Whether it's a weekend escape, family holiday, or a few days of indulgence - we'll have an offer and hotel to suit everyone. From late availability to packaged breaks, you'll find our best available offers here. Or check our online booking engine if you have other dates in mind.